Protection & transparency
Where your money goes, and where it never goes.
Pilgrimage fraud is real in the UK. These are our commitments, written down so you can hold us to them.
- Hajj money
- Never paid to us. Hajj packages are bought and paid for only inside the official Nusuk platform.
- Umrah and tours
- Online payment will open through Stripe’s secure checkout once our booking conditions and financial protection are published. Until then, reserve by phone, WhatsApp or at the office.
- Card details
- Will be entered on Stripe’s page and never reach our servers.
- Passport details
- Never collected on this website. After a confirmed booking we send a secure, time-limited link and keep only what ticketing and visas require.
- Prices
- Shown as text with the date they were last checked, never hidden inside images.
ATOL number: awaiting confirmation — Financial protection details will be published here once confirmed.Cancellation & refund terms: being finalised — Full booking conditions will be published before online payments open.Deposit amount: to be confirmed — The deposit per person and the balance due date will be shown before payment.
Check us